Contact Us
The Durham Convention & Visitors Bureau (DCVB) is our community's way to attract and serve visitors. Offices are located at 101 East Morgan Street, Downtown Durham, Exit 177 off I-85. The Durham Visitor Information Center is open Monday through Friday, 8:30 a.m. to 5:00 p.m. and Saturday from 10:00 a.m. to 2:00 p.m. Phone - (800) 446-8604 (toll free) and local - (919) 687-0288. A kiosk is set up outside for visitors to receive information after hours and on weekends.
How well did Durham meet your expectations?
- Taxi Service Survey
- Visitor Satisfaction Survey
- Planners Satisfaction Survey
- Feedback on This Website
- Roadway Sign Improvement Suggestions
If you have questions or need additional information, please use the email links below to contact the staff member who can best assist you.
VISITOR INQUIRIES
Guides, Maps, Events, Walking and Driving Tours
- (919) 680-8316 Margaret Anderson (primary)
- (919) 680-8313 Carolyn Carney (secondary)
ONLINE LODGING RESERVATIONS
- (800) 636-8313 Review or Cancel Reservation
DURHAM MEMORABILIA MERCHANDISE
Bulk quantities, overseas shipments, etc.
- (919) 680-8307 Jennifer Mallory
VISITOR COMPLAINTS
- (919) 680-8313 Carolyn Carney (primary)
- (919) 680-8302 Shelly Green (secondary/back-up)
COMMUNITY CALENDAR
To clear dates for upcoming events or to publicize upcoming events
- (919) 680-8316 Margaret Anderson (primary)
- (919) 680-8313 Carolyn Carney (secondary)
LODGING HOTLINE
Centralized source for available lodging rooms during peak periods such as graduations, parents weekend, homecoming
- (919) 680-8316 Margaret Anderson (primary)
- (919) 680-8313 Carolyn Carney (secondary/back-up)
MYDURHAMINFO.COM INQUIRIES
- For technical questions: mydurhaminfo@durham-cvb.com (primary)
- For other questions: Shelly Green (secondary/back-up)
BRINGING A CONVENTION, MEETING, GROUP TOUR, SPECIAL EVENT, OR FILM TO DURHAM:
Multi-Cultural, Fraternal, Sports, City-wide or Highly Public Events, International
- (919) 680-8315 Corey Bizzell
National & State Associations, Government/Military, Group Tours
- (919) 680-8311 Chelsey Didsbury
Religious, Professional/Corporate, Science/High-Tech, Educational
(including NCCU & Duke)
- (919) 680-8325 April Ellerbe
Social (holiday events), Recreation, Weddings, Family Reunions
- (919) 680-8305 Paul Phipps
Film
- (919) 680-8313 Carolyn Carney
INFORMATION & SERVICES FOR A DURHAM CONVENTION, MEETING, OR EVENT
- (919) 680-8305 Paul Phipps
ADVERTISING BY DCVB IN OTHER PUBLICATIONS
- (919) 680-8307 Jennifer Mallory
ADVERTISING OPPORTUNITIES IN DCVB PUBLICATIONS
- (919) 680-8320 Julie Robinson
CO-OP PARTICIPATION IN TRADE SHOWS AND OTHER SALES PROMOTIONS
- (919) 680-8315 Corey Bizzell
DESIGN PROJECTS AND PRODUCTION
- (919) 680-8309 Kim Morrisette (primary)
- (919) 680-8320 Julie Robinson (secondary/back-up)
GENERAL ADMINISTRATION
Budget and Finance, DCVB Tourism Development Authority, Community Relations
- (919) 680-8300 Reyn Bowman
- (919) 680-8302 Shelly Green
Human Resources
- (919) 680-8324 Connie Hurt (primary)
- (919) 680-8302 Shelly Green (secondary)
Information Technology
Computers, Equipment, Databases
- (919) 680-8302 Shelly Green
MAILING LISTS
If the request is for a local organization or event
- (919) 680-8300 Reyn Bowman
If the request is for a convention and event planner and Durham is the selected venue
- (919) 680-8305 Paul Phipps
If the request is for a convention, meeting, or event, but Durham has not yet been selected as the venue
- (919) 680-8315 Corey Bizzell (primary)
If you are with a Durham visitor feature or facility
- (919) 680-8302 Shelly Green
MEDIA KITS, REQUESTS, IMAGES, OR FACT CHECKING
National, Regional, State
- (919) 680-8320
(919) 680-8302Julie Robinson (primary) - Shelly Green (secondary/back-up)
Local, Triangle
- (919) 680-8300 Reyn Bowman (primary)
- (919) 680-8302 Shelly Green (secondary/back-up)
Image Requests
- (919) 680-8309 Kim Morrisette
COMMUNITY-WIDE OCCUPANCY AND VISITOR FEASIBILITY DATA
For Feasibility, New Developments/Analysis
- (919) 680-8300 Reyn Bowman (primary)
- (919) 680-8302 Shelly Green (secondary/back-up)
For Weekly and Monthly Reports for Existing Durham Lodging Properties
- (919) 680-8302 Shelly Green (primary)
- (919) 680-8300 Reyn Bowman (secondary/back-up)
DELEGATE STATISTICS
- (919) 680-8315 Corey Bizzell (primary)
Reporting Delegate Stats to DCVB
- (919) 680-8305 Paul Phipps (primary)
- (919) 680-8312 Phillip McSween (secondary/back-up)
OPERATIONS
Purchasing, Building Management, General Office Vendors
- (919) 680-8302 Shelly Green
Personnel
- (919) 680-8324Connie Hurt (primary)
- (919) 680-8302Shelly Green (secondary/back-up)
VISITOR STATISTICS
Appraisal Information, Feasibility Data, Marketing Plan Information
- (919) 680-8300 Reyn Bowman (primary)
- (919) 680-8302 Shelly Green (secondary/back-up)
WEBSITE, EXTERNAL LINKING
- (919) 680-8307 Jennifer Mallory (primary)
- (919) 680-8309 Kimberly Morrisette (secondary/back-up)












